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Privacy policy

We recognize the importance of protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website and utilize our services.

  1. Information We Collect

We collect the following types of information:

  • This includes, but is not limited to, your name, email address, telephone number, payment information, and any other information you provide when creating an account or interacting with our services.
  • We process the documents you upload, which may contain personal and sensitive information about you or third parties.
  • We gather information regarding your interactions with our website, including your IP address, browser type, pages visited, and timestamps.
  • We utilize cookies and similar technologies to collect data to enhance your user experience and analyze website performance.
  1. Use of Your Information

We use the collected information for various purposes, including:

  • To manage and process your documents, provide customer support, and communicate with you regarding your account and our services.
  • To analyze and improve our website, services, and overall user experience.
  • To safeguard against fraud, unauthorized access, and other illegal activities.
  • To adhere to applicable laws, regulations, and legal processes.
  1. Disclosure of Your Information

We do not sell or rent your personal information.

  1. Data Security

We implement commercially reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage system is completely secure.

  1. Your Choices

You have several options regarding the information we collect:

  • You can access and update your account information by logging into your account.
  • You can opt-out of receiving promotional communications from us by following the instructions provided in those communications. Note that you may still receive non-promotional messages related to your account.
  • You can configure your browser to reject cookies or to notify you when cookies are being sent. However, some website features may not function correctly without cookies.
  1. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us immediately.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the revised policy on our website and updating the “Effective Date.” Your continued use of our website and services after the changes are implemented will constitute your acceptance of the updated Privacy Policy.

  1. Security and Retention of Your Information

We use reasonable security measures to protect your personal information. However, no security system is impenetrable. Retention of your personal information depends on factors such as account maintenance, legal obligations, dispute resolution, and policy enforcement.